Saturday, July 11, 2009

What Service Can I Count On?(Aarp Homeowners Insurance)

Aarp Homeowners Insurance

CLAIM SERVICE: A fire, a bad storm, a break-in – these are the reasons you buy homeowners insurance. So, you want to choose a company you can rely on to provide you with timely , caring claim assistance.

That’s why the AARP Homeowners Insurance Program offers a Claim Satisfaction Guarantee. It’s our promise that:

•When you call our 24-hour Claim Hotline, you will always speak with a trained professional,
• He/she will explain the claim process on your first call,
•We will send your claim payment within 2 business days after settlement, and

• If you experience a problem during your claim, we will bring your concern to an expert to mediate.

Last post-->>10 types of Discount in Homeowners insurance that available for you

You’ll also find that we’re committed to settling your claim quickly and fairly . With smaller losses, we may be able to authorize payment for you right over the phone. For more significant losses, we’ll send out a representative – usually within 24 hours – to review the damage and determine how we can help with repairs, rebuilding, even finding a temporary place for you to live.

POLICY SERVICE: Need to make a change to your policy? Have questions about your coverages? Want to have your premiums paid through your mortgage company? You’ll find it’s easy to get the service you need, because we offer you several options. If you prefer to speak with a person, call our knowledgeable customer service representatives. They’re available Monday through Saturday to provide you with prompt, personalized and accurate assistance.

If you’re more of the “do-it-yourself” type, try our Online Customer Service Center. With just a few clicks of the mouse, you can check your billing and payment status … even make a payment online. Whether you call us, or go online, you’ll find our Customer Service Centers are dedicated to assisting AARP members in this Program. Whatever service you need,we’re here and ready to help.

adapted from http://www.aarp.org/
Aarp Homeowners Insurance

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